Can't add more user to the exist Enterprise on BW.

Can't add more user to the exist Enterprise on BW.

But I used to add users and deleted before. I don't know why I can't add more users.

Added user to the exist group is worked properly. I can't make a call and receive using added user number.

The following is the AS log.

2010.02.08 13:39:11:242 CST | Warn       | Generic

        OCITransaction exception: com.broadsoft.provision.exception.ProvError

2010.02.08 13:39:11:242 CST | FieldDebug | Generic

        Exception occurred: com.broadsoft.dbaccess.exceptions.DbAccessSystemError: com.broadsoft.provision.exception.ProvError
        at com.broadsoft.dbaccess.util.DbAccessUtility.translateSystemException(DbAccessUtility.java:91)
        at com.broadsoft.dbaccess.DbAccessTransaction.commit(DbAccessTransaction.java:80)
        at com.broadsoft.oci.transactions.user.UserAddTransaction14$1.finishAction(UserAddTransaction14.java:391)
        at com.broadsoft.persistence.timesten.TTManager.executeAction(TTManager.java:354)
        at com.broadsoft.oci.transactions.user.UserAddTransaction14.initiateImpl(UserAddTransaction14.java:426)
        at com.broadsoft.oci.transactions.OCITransactionImpl.initiate(OCITransactionImpl.java:256)
        at com.broadsoft.oci.transactions.OCITransactionManagerImpl.process(OCITransactionManagerImpl.java:436)
        at com.broadsoft.sessionmanagers.oci.OCIWebSessionManagerImpl.handleMessage(OCIWebSessionManagerImpl.java:63)
        at com.broadsoft.io.bcct.TransportManager.deliverMessage(TransportManager.java:958)
        at com.broadsoft.io.bcct.TransportManager.handleReceivedPacket(TransportManager.java:841)
        at com.broadsoft.io.bcct.TransportManager.access$1300(TransportManager.java:30)
        at com.broadsoft.io.bcct.TransportManager$Backend.handleReadable(TransportManager.java:1488)
        at com.broadsoft.io.tcp.internal.TcpServerImpl.handleReadable(TcpServerImpl.java:173)
        at com.broadsoft.io.tcp.internal.TcpConnectionImpl.handleReadable(TcpConnectionImpl.java:438)
        at com.broadsoft.io.tcp.internal.TcpSelector.doRead(TcpSelector.java:726)
        at com.broadsoft.io.tcp.internal.TcpSelector.access$300(TcpSelector.java:21)
        at com.broadsoft.io.tcp.internal.TcpSelector$4.run(TcpSelector.java:573)
        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:417)
        at com.broadsoft.util.concurrent.internal.MonitoredTask.call(MonitoredTask.java:97)
        at com.broadsoft.util.concurrent.internal.AbstractMonitoringExecutor$2.run(AbstractMonitoringExecutor.java:74)
        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:417)
        at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:269)
        at java.util.concurrent.FutureTask.run(FutureTask.java:123)
        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:65)
        at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:168)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
        at java.lang.Thread.run(Thread.java:595)
Caused by: com.broadsoft.provision.exception.ProvError
        at com.broadsoft.components.nssynch.NSSynchronizationEventManager.processNSSyncEvent(NSSynchronizationEventManager.java:889)
        at com.broadsoft.components.nssynch.NSSynchronizationEventManager.processNSSyncEvent(NSSynchronizationEventManager.java:788)
        at com.broadsoft.components.nssynch.NSSynchronizationEventManager.processNSSyncEvent(NSSynchronizationEventManager.java:778)
        at com.broadsoft.components.nssynch.NSSynchronizationEventManager.modifyLoginIdsAliasesExtensionsAndDNs(NSSynchronizationEventManager.java:540)
        at com.broadsoft.components.nssynch.NSSynchronizationManager.modifyLoginIdsAliasesExtensionsAndDNs(NSSynchronizationManager.java:391)
        at com.broadsoft.provision.util.NsSynchDataPreDbCommit.executeTask(NsSynchDataPreDbCommit.java:431)
        at com.broadsoft.dbaccess.DbAccessTransaction.commit(DbAccessTransaction.java:72)
        ... 26 more

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Posted Answers

I would recommend open an EV on this, something is going on with your system.

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